Last Updated: 11/02/2025
1. Introduction
At J-Park, we highly value the protection of your personal information. This privacy policy is intended to inform you about how we collect, use, disclose, and protect your information in compliance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Ontario.
By using our website j-park.ca, you agree to the terms of this policy and consent to the collection and processing of your personal data as described below.
2. Collection of Personal Information
We collect certain personal information directly from you when you use our website or services. This information may include:
- Identification Information: Name, email address, phone number.
- Billing and Payment Information: Mailing address, banking details, or credit card information (processed through a secure third-party provider).
- Browsing Data: IP address, browser type, pages visited, preferences, cookies.
- Parking Reservation Information: License plate number, reserved location, duration of parking.
We collect this information through contact forms, online transactions, and the use of website features.
3. Purpose of Collection
Your personal information is collected and used for the following purposes:
- Managing parking reservations
- Processing payments and invoicing
- Customer service and technical support
- Security and fraud prevention
- Improving our website and personalizing user experience
- Marketing and communications (with your consent)
We only collect the information necessary to achieve these objectives and ensure its use is limited to the specified purposes.
4. Consent
We obtain your consent before collecting, using, or disclosing your personal information, except where permitted by law.
You may withdraw your consent at any time by contacting us at info@jpark.ca, but this may affect your ability to use certain services.
5. Sharing and Disclosure of Personal Information
We do not share your personal information with third parties except in the following cases:
- Service Providers: We use third-party providers for payment processing, website hosting, and data analysis. These providers are subject to strict confidentiality obligations.
- Legal Obligations: We may disclose information if required by law, court order, or government request.
- Fraud Prevention and Security: In cases of suspected fraudulent or suspicious activity, we may share certain data with the relevant authorities.
Your information will never be sold to third parties.
6. Security of Personal Information
We implement appropriate security measures to protect your information from unauthorized access, loss, misuse, or alteration.
These measures include:
- Encryption of sensitive data
- Secure storage on protected servers
- Restricted access to authorized employees and partners only
Despite these precautions, no security system is infallible, and we cannot guarantee absolute protection.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
When no longer needed, we securely destroy your information.
8. Your Rights Under PIPEDA
Under PIPEDA, you have several rights concerning your personal information:
- Right to Access: You may request a copy of the information we hold about you.
- Right to Rectification: You can correct any inaccurate or incomplete information.
- Right to Data Portability: You can request the transfer of your data to another service provider.
- Right to Withdraw Consent: You may object to the use of your information in certain cases.
- Right to Erasure: You can request the deletion of your personal information when retention is no longer necessary.
To exercise these rights, contact our Privacy Officer at:
📧 info@jpark.ca
We are committed to responding to your request within a reasonable timeframe in accordance with legal requirements.
9. Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze site usage.
You can configure your browser to block cookies, but this may limit some site functionalities.
10. Changes to the Privacy Policy
We may update this privacy policy at any time to reflect legal changes or updates in our practices.
Any significant changes will be communicated via email or a notice on our website.
11. Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact us:
